Privacy Policy

Effective Date: April 16, 2026

Joyride Charters LLC (“Joyride,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it. This policy applies to all personal data collected through our website, email communications, booking processes, social media, and any other interactions with Joyride Charters.

We collect personal information that is necessary to provide our sailing charters, coordinate travel experiences, and communicate with you. This information may include your name, email address, phone number, mailing address, and emergency contact details. For travel-related services, we may also collect passport information and health or medical details, such as allergies or conditions, strictly for the purpose of ensuring your safety and meeting international travel requirements. Payment information is collected and processed securely through third-party providers. In addition, we may collect technical data such as your IP address, browser type, and general website usage.

We use your personal information only as needed to operate our business and provide a safe, seamless, and personalized experience. This includes processing bookings, managing reservations, coordinating accommodations and charter services, and communicating important trip details and updates. Your information also helps us provide customer support, comply with legal and travel requirements, and ensure guest safety while onboard. From time to time, we may use your information to improve our services, understand how our website is used, and send occasional marketing communications. You may opt out of marketing emails at any time.

We collect information directly from you when you book a trip, complete forms, sign up for our newsletter, or communicate with us. We also collect certain information automatically through our website using cookies and similar technologies. These tools help us understand how visitors use our site, such as which pages are viewed and how long visitors stay, allowing us to improve the user experience. You can choose to disable cookies through your browser settings, although doing so may affect how the website functions.

We share your personal information only when necessary to deliver your travel experience or comply with legal obligations. This may include sharing information with charter companies, captains, crew, accommodations, transportation providers, and other local partners involved in your trip. We may also share information with payment processors and email marketing providers, such as Mailchimp, to support our operations. We do not sell your personal information to third parties.

We retain your personal information only for as long as necessary to fulfill your booking, meet legal, tax, and accounting requirements, and maintain appropriate business records. When your information is no longer required, we take reasonable steps to securely delete or anonymize it.

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to safeguard your information, no system can be completely secure, and any information you provide is at your own risk.

If you subscribe to our mailing list or become a customer of Joyride Charters, your email address may be used to send you updates, trip announcements, and occasional special offers related to our sailing experiences. We aim to keep these communications relevant and not excessive. You may unsubscribe at any time using the link included in our emails, and we will always respect your preferences. Even if you opt out of marketing communications, we may still contact you regarding bookings, transactions, or important trip-related information.

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies separately.

You have the right to request access to the personal information we hold about you, to request corrections, or to request deletion of your data, subject to legal obligations. To make a request or ask any questions about this policy, you may contact us at joy@joyridecharters.com.

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to request information about the personal data we collect and how it is used, the right to request deletion of your personal information, and the right not to be discriminated against for exercising these rights. Joyride Charters does not sell personal information. To make a request, please email joy@joyridecharters.com with the subject line “California Privacy Request,” and we will respond within the timeframe required by law.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

​

Contact Us

If you have questions about this Privacy Policy, please contact us by email joy@joyridecharters.com

Stay in the loop and subscribe to our newsletter by clicking here.